Where can I find the list of documents required for the customs clearance?
You can learn about the list of documents required for the customs clearance by calling us or sending an e-mail with your inquiry. Our team members will provide you with all the necessary information regarding this matter.
Why is it important to follow “Green light” system?
It is for your own benefit to have all the proper documentation done in order to avoid additional charges and difficulties at the time of customs clearance.
Are my airfreight charges based on the actual weight of the cargo only?
IATA regulations state that the cost of airfreight must be calculated on the "chargeable" weight. IATA defines the "chargeable weight" as the actual gross weight and the volume weight, whichever is greater.
What is the “Green light” system?
The “Green light” system means that cargo is not going to be shipped until there is a full package of documents prepared for customs clearance to accompany your consignment.
How do I determine the "volume weight"?
Volume weight is determined by using the following calculations for those shipments with dimensions in centimeters: (Length x Width x Height) divided by 6000 = volume in kilograms.